What you can expect from me:
Results you can expect:
Client Satisfaction Matters:
I work hard to ensure my clients are satisfied: over 90% of my business each year is from referrals & repeat clients. Many clients have been with me for over a decade! At the Haines Centre for Strategic Management we provide all of our clients with an unconditional guarantee of satisfaction.
Guarantee of Satisfaction: I unconditionally guarantee each facilitation, coaching and training session that I conduct for you. In the unlikely occurrence that you are not satisfied, I accept the responsibility for making the necessary corrections, at my own expense. If this is not satisfactory, I will waive my consulting fees for any of the work that you consider to be unsatisfactory – by your standards. I ask only that I be reimbursed for any out-of-pocket expenses incurred to date.