I am an experienced business coach, team coach, facilitator and trainer. I specialize in:VFM LP1


What you can expect from me:

  • Customized processes and solutions to meet your specific needs
  • Excellent communication prior to, during and following our work together
  • Organized, energetic and practical facilitation, coaching and training
  • Proven processes and techniques – certification in team coaching, leadership coaching, facilitation & training
  • Experience from similar situations in other teams, organizations and industries
  • Up-to-date concepts from continual reading, education & development
  • Technical, business and human resources education and experience
  • An open mind and a sense of humor
  • Guarantee of Satisfaction


Results you can expect:

  • People pulling together
  • Enhanced communication and trust
  • Improved financial and operational results
  • Reduced stress levels
  • Resolved issues


Client Satisfaction Matters:

I work hard to ensure my clients are satisfied: over 90% of my business each year is from referrals & repeat clients. Many clients have been with me for over a decade!  At the Haines Centre for Strategic Management we provide all of our clients with an unconditional guarantee of satisfaction.

Guarantee of Satisfaction: I unconditionally guarantee each facilitation, coaching and training session that I conduct for you. In the unlikely occurrence that you are not satisfied, I accept the responsibility for making the necessary corrections, at my own expense. If this is not satisfactory, I will waive my consulting fees for any of the work that you consider to be unsatisfactory – by your standards. I ask only that I be reimbursed for any out-of-pocket expenses incurred to date.